Terms & Sales conditions

1. Object
These terms are for the purchase of products and services, carried out remotely via computer network at ecommerce.cizeta.it, or simply www.CzSalus.it, site owned by Manifattura Cizeta Srl, located in Via Luigi Fassati 11, Passirano (BS), VAT 01041310176. Each purchase transaction will be governed by the provisions of Legislative Decree. n. 185/99 and, as regards the protection of confidentiality, it will be submitted to the rules set out in Law no. 675/96 as amended.

2. Acceptance of the general sales conditions
The customer, by sending electronic confirmation of your purchase order, unconditionally accepts and agrees to observe in its relations with Manifattura Cizeta Srl, the general conditions and payment transcribed below, claiming to have read and accepted all the information provided to him under the rules mentioned above, and also recognizing that Manifattura Cizeta Srl does not consider itself bound to different conditions unless previously agreed in writing.

3. Customer Commitments
These General Conditions of Sale must be examined online by customers visitors www.CzSalus.it site before they confirm their purchases. The submission of the confirmation order implies the total knowledge of these General Conditions of Sale and their full acceptance. The customer agrees and undertakes, once the online purchase procedure, to print and keep these general conditions of sale, already examined and accepted during the process of purchase, in order to fully satisfy the conditions laid in articles. 3 and 4 of Legislative Decree n. 185/1999.

4. Purchase conditions
www.CzSalus.it is an electronic site that offers the opportunity to purchase products such as medical device, sports items, hygiene, health and beauty. The purchase of products, available as illustrated and described online in the relevant pages, is made by the customer at the price indicated therein, to be confirmed at the time of the order confirmation. It is understood that any images accompanying the descriptions of the products can not be fully representative of its features but differ in color, size, and accessories in the picture. All possible support information for purchase are therefore intended as a simple information, not due to real characteristics of a single product. Before confirming to the customer you will be shown the unit cost of each product chosen and the total cost when you purchase more products. Confirming the acquisition, upon completion of the transaction, the customer will receive an e-mail message containing the date and the total amount of your order ( "Order Confirmation"). With the receipt of the Order Confirmation the contract will be finalized.

5. Payments
The payment for goods purchased must be paid by the customer with the submission of the Order Confirmation by credit card, PayPal, cash on delivery or in advance by bank transfer. Through PayPal we accept all major credit cards and payments with PayPal Account. The transaction made online via PayPal's secure systems and no information will be transferred to Manifattura Cizeta Srl. The order data are transmitted encrypted according to the SSL (Secure Socket Layer) on PayPal servers guarantee the security of data transmission according to the regulations. Payment by bank transfer: Payments can be made by bank transfer to the coordinates specified in the order confirmation will be sent via email. We will not proceed with the drafting of the order until the payment is not received, assessed and collected through the banking system. Cash on delivery: Cash on delivery lets you pay for products purchased not in advance but at the time of delivery. The payment by the customer must be made exclusively through cash.

6. Minimum order
The minimum purchase order is of 9.90 €

7. Product Delivery
Products purchased will be delivered to the address specified by the customer. Each shipment contains the goods ordered and is not inserted any tax document. According to Article 1, paragraph 1, of the mail order Ministerial Decree of 21.12.1992 is free from the release of tax documents (receipt, invoice, etc.); if you require a tax invoice, you will have to make an explicit request at the moment of the order. The products will be delivered during all working days. The delivery of products can be divided, without implying any responsibility for Manifattura Cizeta Srl. Before the withdrawal of the product the customer is required to verify that the package is intact and undamaged. In which case it must not be made the withdrawal promptly reporting to our customer service what happened. Manifattura Cizeta Srl disclaims any liability in case of withdrawal of non-compliant packages.

8. Shipping
The Products are shipped by express courier directly to the customer's home. Is no possible delivery to PO box. Normally incoming orders are processed and shipped within 1 business day. All products on CzSalus.it are shipped directly from Italy to the state of  buyer's residence, any taxes and/or customs duties to extra EU countries must be paid by the buyer.

9. Availability of Products
The availability of the products for sale are updated automatically by the computer system. Nevertheless, there may be the possibility that a requested item is out of stock; in this case it is up to Manifattura Cizeta Srl immediately contact the customer to propose a replacement product of equal value or the deduction of the relevant amount from the total order.

10. Legal Notes
The website, CzSalus brand and any other information and materials contained, are exclusive property of the seller. Any total or partial reproduction by any means, as well as any distribution, publication, transmission, modification or sale of information and materials contained in the web site, is to be considered expressly prohibited.

11. Right of withdrawal
Purchases made on www.CzSalus.it site are governed by the Consumer Code (Legislative Decree. N. 206/2005) and by any other Italian law on mail order sales.
In case of wrong order and / or receipt of an unwanted product the customer has 14 days from the date of delivery to exercise the right of withdrawal, or return the product. Manifattura Cizeta Srl will accept the return of any item, provided it is in perfect condition, refunding the entire amount within a maximum period of 7 days (Legislative Decree. N. 206/2005 art. 67), without charge to the customer for any expense.

The right of withdrawal can not be exercised if the product is not intact, that is:

    in the absence of the complete original packaging;
    in the absence of product components (accessories, instructions, labels etc);
    for damage and / or use of the product.

The withdrawal right is reserved exclusively for consumers (individuals who purchase goods for purposes not related to his profession, trade or business), so it can not be exercised by legal persons and natural persons acting for purposes related to the professional activity. The costs of returning the product are charged to the customer.

 
12. Privacy
Pursuant to Legislative Decree no. 196/2003 and subsequent amendments, Manifattura Cizeta Srl, Data Controller, informs its customers that personal data supplied by the completion of the purchase order, are treated for the purpose of evasion of 'order and for commercial, promotional, managing and internal use statistics. In the absence of the required consent to the processing of personal data, the order can not be processed. Manifattura Cizeta Srl undertakes not to disclose such data to companies which might use them for the purpose of commercial information, sending of advertising material or for carrying out market research.
The customer has the right to require the Manufacture Cizeta Srl confirmation of the existence of personal data and their communication in an intelligible form of the data, erasure, anonymization and blocking of data processed in violation of law.


13. Jurisdiction
This contract will be governed by Italian law.